Find answers to your questions

We're based in Hemmet (Bork) and primarily cover Ringkøbing-Skjern and Varde municipalities. For larger jobs like move-out cleaning, we can also cover Esbjerg, Herning, Holstebro, and other areas. Contact us to learn more.

Yes. We carry both business liability insurance and workers' accident insurance. That means if we accidentally cause damage to your home, furniture or belongings during the cleaning, it is covered. Our team is also covered if a work accident happens at your property. You can safely hand over the key to us.

Yes, this is practically our backyard. We're based in Nr. Bork, just a few minutes from Bork Hytteby and Bork Havn, and we already clean holiday homes in the area. We also cover nearby places like Nørre Bork, Sønder Bork, Nørre Nebel, Nymindegab, Hemmet Strand, Skaven Strand, Tarm, Sdr. Vium and Hemmet. Being close means fast response times, flexible changeover days and low travel costs.

We use eco-friendly Ecolab products that are effective yet gentle on both the environment and surfaces. We take care of your home and nature at the same time.

You can contact us by phone (71 75 00 14), SMS, WhatsApp, email (kontakt@itisdone.dk), or fill in the form on the website. We'll get back to you with a quote as soon as possible.

We normally expect a vacuum cleaner to be available. Everything else we bring: cleaning products, cloths, bin bags, and at least one toilet roll per bathroom. If there's no vacuum, just tell us-we usually have a backup so the cleaning can still be completed. If you have special requests or unusually high supply needs, we'll agree it in advance.

Yes. We operate across West Jutland and cover areas around Varde and Ringkøbing-Skjern. For holiday homes and rentals we often cover coastal areas such as Henne Strand, Bork Havn, Hvide Sande, Søndervig and Blåvand by agreement. Send your address and we'll confirm quickly.

Yes. Skjern, Tarm and Ringkøbing are within our regular service area, and we've delivered move-out cleanings in Skjern, among others. We take on move-out cleaning, deep cleaning, recurring private cleaning and smaller commercial jobs across all of Ringkøbing-Skjern Municipality.

Yes. We already clean holiday homes in Lønne Feriepark and the wider Henne Strand area, and we also drive to Hauvrig by arrangement. We offer changeover cleaning, deep cleaning and pre/post-rental cleaning for both private owners and rental agencies.

Yes. Hvide Sande, Søndervig and Blåvand are a fixed part of our coastal route, and we take on both holiday homes and smaller commercial jobs in the area. We have a recurring cleaning agreement with a local B&B in Hvide Sande, so we're used to both changeover cleaning and daily operations on the coast.

We are very thorough and detail-oriented and rarely miss anything. Our customers are happy and stay with us because the quality is consistent every time. If you are considering regular cleaning, you are welcome to try us once first. If you are satisfied, we continue at the same fixed price. We are happy to show you what we can do before you commit.

Yes-by agreement we can clean from 05:00 up to 21:00. There may be a small surcharge outside normal hours, especially on short notice. With recurring agreements we can often schedule it without extra cost.

Contact us as soon as possible, ideally the same day. Tell us what's missing and, if possible, send a photo-then we'll sort it out. Our goal is consistent quality every time and keeping our clients happy.

Yes, we can help with small garden tasks using your tools, such as light lawn mowing or leaf tidy-up. It typically costs 300-500 DKK per visit depending on size and time. With recurring cleaning agreements, we can sometimes include a small garden tidy by agreement.

We treat your home like our own, but accidents can happen. If we damage furniture, floors, appliances or anything else during the cleaning, we contact you straight away, ideally with a photo, and we sort it out. Our business liability insurance covers damages we cause during the work, so you are not left with the bill.

We speak perfect English and good Danish, good enough for all day-to-day communication around bookings, quotes and jobs. Our website is also available in German so German-speaking holiday-home owners can read about us, but the actual conversation takes place in English or Danish.

No, you do not have to be. Many customers give us access via a key or key box, so we clean while you are at work or away. We are fully insured and treat your home and your keys with care. If you would rather be home, that is of course perfectly fine too.

You can pay in several ways: bank transfer to a Danish bank account, MobilePay or cash. We also accept cash payment in euros. For international customers we are happy to provide our IBAN for a transfer from abroad. We always issue an invoice, also when you pay in cash, so you have documentation. For companies and rental agencies we send an invoice with VAT. Please note: if you want to use the service deduction (servicefradrag), the payment must be made electronically and not in cash.

Yes. For holiday homes and larger jobs, we are happy to visit the property so we can give an accurate quote and align expectations on standard, changeover days and access. It is free and non-binding within our local area, for longer distances we agree it case by case.

Yes, we are very pet-friendly and love animals, so a dog, cat or other pets are perfectly fine, we have no phobias or anything like that. Your pet is welcome to stay home while we clean, as long as it does not get in the way of the work, for example by staying in another room or a quiet spot while we are busy. Do let us know in advance if there are animals in the home, so we can take it into account.

Yes. The prices we show to private customers are inclusive of VAT. We are a VAT-registered business with a CVR number, so VAT is already included in the price. For business customers we can quote the price excluding VAT and send an invoice with the VAT itemised. Do ask if you are in any doubt.

Yes. If it suits the job best, we can work on an hourly basis. Our hourly rate is 400 DKK per hour per person, including VAT. We normally work as a dedicated local team. For regular arrangements and larger jobs we usually give a fixed price instead, so you know the amount in advance.

Yes, we offer weekend and holiday cleaning for an additional fee. Last-minute cleaning is also possible by arrangement. Contact us to hear more about availability.

You can cancel or reschedule free of charge up to 48 hours before the planned time. For later cancellations we may charge up to 50% of the price, because we have reserved the slot. For recurring holiday-home or changeover agreements we set up a plan together so we can handle changes during high season.

For one-time jobs we can often slot you in within a week, sometimes the same week. For move-out cleaning we recommend 1-2 weeks' notice. During holiday-home high season (June-August) Thursday to Saturday fills up fast, book as early as possible, ideally a season ahead if you need fixed changeover days.

Yes, by arrangement. You can leave consumables in the house yourself, which we then use at no extra charge, or we can shop and restock, for example toilet paper, hand soap, dishwasher tablets and bin bags. When we shop, we invoice the items at cost price plus a small handling fee. We agree on what should be in stock, so the house is always guest-ready.

Yes, we offer carpet cleaning with a carpet cleaning machine. We clean carpets on site by arrangement, in private homes, holiday homes and businesses alike. It removes stains, dirt and odours deep down in the fibres. Let us know in advance so we bring the machine and set aside extra time.

Yes. We use high-quality professional products ourselves, and we also sell them to private customers by arrangement. If you need good cleaning products or tools, just ask us and we will find the right thing for the job and let you know the price. We are happy to advise on what works best.

Travel costs and travel time are normally included in your invoice, so you know the total price upfront. There are two exceptions. If we have agreed on an hourly-based contract, travel time may be part of the hourly billing. And over longer distances we usually list travel as a separate line on the invoice, so it stays fully transparent. We always tell you about any travel costs before we start.

Guest-ready cleaning is our standard changeover cleaning between guests in holiday homes and Airbnb. It typically includes vacuuming, mopping, kitchen and bathroom cleaning, wiping surfaces, interior windows, and emptying trash. Most jobs take about 1-3½ hours on site for our team, depending on size and how dirty the property is.

Yes, we specialize in changeover cleaning. We can adapt to fixed changeover days (typically Saturday) and ensure the house is ready for the next guest. We recommend booking a regular arrangement during peak season.

The price depends on the size, number of rooms, and condition of the property. See our starting prices on the pricing page, or contact us with your address and m², and we'll provide an accurate quote.

Yes. Many holiday homes use a key box or access via a rental agency. When booking, we agree on access, arrival time, and any special requirements (e.g., check-in times) so cleaning fits the changeover schedule.

Yes. If you live far from the house, we can drive out and check on it, for example after a storm, heavy rain or frost in winter. We look at the roof, windows, doors, any signs of damp or frost damage, heating and power, and whether everything is as it should be, and we send you photos and a short report. It can be a single visit as needed or a fixed winter arrangement. Contact us for a price.

Yes. We are used to cleaning after dogs and cats in both holiday homes and private homes. We vacuum extra thoroughly for hair on sofas, rugs and beds, and can offer deeper odour removal and de-scaling for a small surcharge. Let us know in advance if pets are usually in the home so we can allocate the right time.

For regular changeover and rental customers we make a plan together. You share your booking calendar or your changeover days for the season, so we can reserve our time in advance, including in peak season when the days fill up fast. That way both you and we know when we are coming, and the house is always ready for the next guest. Please let us know in good time if anything changes.

Yes, we clean indoor hot tubs and jacuzzis, so they are left fresh and clean. Among other things we use pipe cleaner to clean the jets and pipework, so bacteria and biofilm are removed, not just the surface. We do not clean outdoor hot tubs. Arrange it in advance so we set aside the right amount of time and bring the right products.

Yes! We know what Airbnb guests expect and what generates good reviews. We ensure the property is spotless, fresh-smelling, and ready for check-in. Poor cleaning is one of the most common reasons for low ratings.

Yes. We can make beds with fresh linen and lay out clean towels between guests if that's part of your setup. You handle the laundry yourself, or we arrange a local laundry solution by agreement. Please agree this in advance so the linen is ready on site for the changeover day.

Yes. On changeover days we empty the indoor bins and take the bags to the collection point, run the dishwasher if needed and put clean dishes back, and check the fridge for leftovers. If you want the fridge fully emptied and wiped between guests or after the season, just let us know.

Yes, by arrangement. For regular customers we can take the bed linen and towels home, wash them and put on a clean set for the next changeover. This requires two sets of linen, so there is always a clean set on the beds while the other is being washed. We price it by occupancy, for example just the double bed or the whole house. Arrange it in advance so we have the right number of sets ready.

Yes. We put furniture, cushions, decorative items and equipment back in place, so the house looks ready and consistent for the next guest. To get the setup right, we need photos of how things should be arranged, ideally a small photo set of the standard layout in each room. Once we have that, we reset the house to the fixed layout at every changeover, so it always looks the same and inviting.

If we find lost property during a changeover cleaning, we set it aside and let you know. We keep lost items for up to about four weeks, so they can be collected or sent back by arrangement. If they are not collected by then, we dispose of them.

It depends on the size and condition of the property. An apartment of 50-80 m² typically takes 3-4 hours for our team. Larger homes or houses take longer. We always provide an estimate upfront.

Our move-out cleaning includes: Cleaning of all rooms (panels, frames, doors, switches), kitchen with cabinets inside/outside, oven/stove, extractor hood, bathroom with descaling of tiles and fixtures, interior windows, plus vacuuming and mopping throughout the home.

Yes, absolutely! If your landlord or housing association has a specific checklist, you can send it to us before the cleaning. We tailor the job to their requirements, so you're sure to pass the move-out inspection.

The price depends on the size and type of property. Apartments start from 1,900 DKK (up to 50 m²), while houses start from 2,700 DKK (up to 70 m²). Extra bathrooms typically cost +500-800 DKK. Contact us for an accurate quote.

The price depends on the size of the property, the number of bathrooms, the condition it is in, and whether the landlord has special requirements. We always give one fixed total price rather than an hourly rate, so you know the amount before we drive out. See the from-prices on our prices page, or send us the details and get a concrete quote within 24 hours on weekdays.

Ideally the property should be as empty as possible so we can reach everything and make it inspection-ready. If a few items remain, we can still clean, but it may affect time and results. Message us and we'll assess it upfront.

Yes, we offer regular private cleaning weekly or every 14 days. You get the same team every time, so we get to know your home and know exactly what needs to be done.

Yes, we also offer one-time cleaning and deep cleaning for private homes. This can be before/after a party, for spring cleaning, or just when you need extra help.

Yes. For recurring arrangements we can agree a short list of priorities (e.g., extra focus on bathroom/kitchen, specific rooms, or certain products). You get the same team, so we learn your home and deliver consistent quality.

A regular cleaning keeps the home maintained: floors, surfaces, kitchen and bathroom. A deep cleaning is more thorough and also covers the spots that are not reached every time, for example descaling the bathroom and fixtures, oven and extractor hood, the insides of cabinets, panels, skirting boards, frames and doors, and extra focus on the kitchen. It is ideal before or after the season, when moving in, or when the home needs a deep going-over. We give a fixed price based on the size and condition of the property.

Yes, we offer commercial cleaning before or after normal working hours, so you can focus on business without disruption. We arrange times that suit your company.

Our commercial cleaning includes mopping and vacuuming in offices and corridors, wiping desks and common surfaces, cleaning toilets and kitchenette/canteen. We can also offer carpet cleaning and deep cleaning.

Yes. We have an ongoing cleaning agreement with a B&B in the Hvide Sande area and we're used to planning around check-in/check-out, guest flow and high season. We take changeover cleaning, daily upkeep and deep cleaning between seasons, for hostels and surf camps too.

Yes. IT IS DONE is a CVR-registered business, and we issue VAT invoices to private clients, companies and rental agencies alike. We can tailor invoice format and payment terms by agreement, and we're happy to issue consolidated invoices for recurring holiday-home changeover agreements.

Yes. The Danish service deduction (servicefradrag) covers things like ordinary cleaning, window cleaning and dishwashing in your own home. There is an annual cap per person, and the rates change from year to year, so check the current figures on skat.dk. The deduction makes regular help at home cheaper than many people think.

You report the amount yourself on your annual statement (årsopgørelse) or preliminary statement (forskudsopgørelse) in TastSelv on skat.dk. We do not report it for you, but we make sure you get an invoice with everything SKAT needs: our CVR number, a description of the work, the labour cost and the date. That makes it easy for you to enter the amount.

You need to be able to document both the work and the payment. We always send an invoice with our CVR number, a description of the work and the labour cost. Important: the payment must be made electronically, for example by bank transfer, MobilePay or card, not in cash. Otherwise SKAT will not approve the deduction. Because we invoice you, your payment is always documented.

You enter the labour cost under the service deduction on your annual statement in TastSelv on skat.dk. The deduction gives a tax saving of roughly a quarter of the labour cost, which you receive through your annual statement as overpaid tax, or on an ongoing basis if you adjust your preliminary statement. You will find the exact rate and the annual cap on skat.dk.

It applies to a holiday home you use yourself, but not to a summer house you run as a rental or business. If you both use the house yourself and rent it out, only the private part counts. If you are in doubt, check the rules on skat.dk or ask your accountant.

Yes, we offer window cleaning as an add-on service. With regular arrangements (2+ times/month), exterior easily accessible windows are often included. Otherwise, it typically costs 300-500 DKK extra.

Exterior, easily accessible windows can be added for one-time jobs (typically +300-400 DKK depending on size). With recurring cleaning in the same property at least 2 times per month, exterior windows are often included. Large homes or lots of glass are priced by agreement.

It depends on the number of panes, whether it is inside, outside or both, how accessible the windows are, and whether it sits as an add-on to an agreement we already have. On many standing agreements interior windows are already included, and exterior windows are often included if we come at least twice a month. See the current prices on our prices page.

We clean exterior windows where it is safe and within reach, typically up to the first floor with a telescopic pole. Windows higher up or hard-to-reach glass sections we only take on by special arrangement, and we do not carry out risky work at height. Interior windows are generally included in the cleaning.